Increasing private domain traffic can start with this follow-up. When customers come to the store, they usually have two demands.
The first demand is that he wants to find the most suitable product for him in my store.
Secondly, he definitely hopes to use this product to solve one of his problems or meet one of his needs.
For our store, it means for our sales personnel, we have two functions.
One is to help customers select the ones that are suitable for them in the shortest possible time,
The second is to help customers here make good use of the product through follow-up visits. When no one enters the store, we have more time and energy. We can use this time to solidify our basic skills in this area.
It is particularly important to ask the customer if they have used it or not, how it has been used, and then help them make good use of the product. Because once you fail to eliminate the discomfort caused by the customer wearing your products, it means that the customer is lost. Once you choose the right product and the customer doesn't know how to use it correctly, they will still think that your product is not good, just like you didn't choose the right one. Helping the customer use it is more important than helping them choose a team.
Follow up is the biggest advantage of our physical store compared to online traffic, because there is too much online traffic, and there are too many people who cannot do well in follow-up. They can only use robots, which have no warmth or emotional value, to conduct follow-up. However, compared to the massive online supply, our physical store's private domain flow is actually relatively small. Our employees have full time and should go and do this follow-up well.